The Triage Engine
Hybrid Gmail-to-Calendar Orchestration & Life Triage
System Artifacts & Outputs
1 Output
Overview
The Triage Engine is a sophisticated hybrid parser that transforms raw email noise into structured presence. It ensures that critical family communications-specifically those involving my children Liam, Dylan, and Robyn-never stay buried in the noise. By using specialised airline parsers and a strategic priority layer, it protects the boundaries between 'High-Velocity Business' and 'High-Value Family Life'.
The Origin Story
The kids come first. I built the Triage Engine during a period of severe personal overwhelm to carry the mental load of single parenthood. By writing my children's names (Liam, Dylan, and Robyn) into my code, I ensure that my system prioritises school assemblies and non-uniform days over generic business noise: protecting my presence as a parent while I build high-level architecture.
ROIReal-World Impact
Achieved a 95% accuracy rate in automated event creation. The system reclaims 10+ hours of administrative focus per month by turning the inbox into a passive source of calendar truth.
Challenge
Generic scheduling tools fail to handle 'Messy' real-world data like airline confirmations or localised personal mentions. This leads to missed deadlines, scheduling conflicts, and constant administrative friction.
Solution
A production-grade script with 600+ lines of deterministic logic. It features custom regex parsers for structured airline data and a unique 'Strategic Trigger' layer that scans for family-specific keywords: automatically creating reminders that respect the boundaries between business and life.
Business Impact & Scalability
This project isn't just code; it's a strategic asset designed to eliminate operational friction and drive measurable conversion. By focusing on Google Apps Script and Gmail API, we ensured a foundation that scales with enterprise demand.